Wednesday, January 31, 2007

Scheduled Maintenance

In preparation for the upgrade previously mentioned, Saturday February 3rd at 11am ET we will begin running check disk on 17 servers. This process will take 2 days. This process will take down sites for the duration of time that it takes for check disk to run on the affected servers. Each server will take approximately 3 hours and we will be doing 3 servers, approximately every 3 hours during the hours of 11am & 11pm ET on Saturday, February 3rd and Sunday, February 4th.

Below you will find a list of the affected servers and the order in which they will be attended to:

Saturday, February 3rd
NT6, NT16, NT18: 11am - 3pm ET
NT19, NT20, NT22: 3pm – 6pm ET
NT23, NT27, NT42: 6pm – 9pm ET

Sunday February 4thNT46, NT48, NT50: 11am – 3pm ET
CF3, NT10, NT21: 3pm – 6pm ET
NT29, NT36: 6pm – 9pm
ET **All times are approximate.

While we are estimating check disk to complete in 3 hours, it may take longer on some servers.

Friday, January 26, 2007

Upcoming System Maintenance

On Sunday February 4th during the hours of approximately 1:00PM - 11:00pm ET we will begin running check disk on all the Windows servers to be sure they are ready for the upgrade and that the drive(s) are 100% for this upgradeable. There will be sporadic reboots of the servers while this process is taking place.

On February 5th at 11:00PM ET we will begin to upgrade H-Sphere from its current version. This upgrade will more than likely take at least 8 hours; however that is an estimate and it may very well take longer due to the magnitude of this upgrade. There will be sporadic reboots of all Windows servers so the upgrade(s) can take affect. You may experience downtime during this upgrade. Please allow for a minimum of 8 hours for the upgrade to complete.

Questions and Answers:

Q: Why is this upgrade being done during the week and not weekend?

A: Psoft (the guys who wrote the HSphere control panel) support only work during the week, therefore the upgrade will be done while they are available to assist us if any bugs do arise during the upgrade.

Q: Why at night for Eastern Time?

A: The upgrade takes a minimum of 8 hours to complete. Night time is when Psoft support is online to assist us. Also, overnight hours are our slowest time for tickets and we will be able to give our full attention to the upgrade.

Q: Will ASP.net 2.0 be supported?

A: Yes, asp.net will be available on all new servers installed; we plan to install a new Windows server within 7 days of completion of the upgrade. Current customers can asked to be moved to this server and new customers can ask to also be put on this system. It will be off for new signups at first but any can be moved to this if they plan to use .net 2.0.

Q: Will Front Page still be supported even though it has reached EOL ( End of Life ) by Microsoft?

A: Yes, it's still supported in H-Sphere 2.5 and we will keep supporting it for all customers at this time. However, we will be setting a date within the coming year to phase out support for FrontPage to only current customers and then to be removed from all systems by 2008. This is due to the fact there will be no more FrontPage fixes, support or upgrades from Microsoft.

Q: Will SPF be supported?

A: Hsphere 2.5 does support SPF, however at this time we have not had time to fully test it in Hsphere 2.5 on a live system.

Q: Where can I see a list of new stuff and bug fixes?

A: You can view all of this at: http://www.psoft.net/HSdocumentation/versions/index.php?v=all&p=r